Salesforce CRM - A Complete Introduction

What you'll learn

• A comprehensive and complete overview of Salesforce for new users
• Understand what Salesforce is and the benefits it can provide to your organisation
• Be familiar with key features and functionality provided by Salesforce
• Understand Salesforce objects and how information is organised in Salesforce
• Learn how to use Salesforce reports, list views and dashboards

Requirements

• There are no prerequisites. Everyone is welcome

Who this course is for

• End-users or beginners wanting to learn the basics of Salesforce.
• This is not a Administrator or Developer course, but provides a great foundation to build on if you wish to learn more